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All of CanadaUpdated April 2026

Consumer Privacy in Canada

What businesses can collect about you as a customer, rules for loyalty programs, targeted advertising, cookies, and how to say no.

TL;DR

As a consumer, PIPEDA (or Quebec, BC, or Alberta private-sector law if you live there) gives you the right to know what is collected, why, and to refuse or withdraw consent for secondary uses like targeted advertising or selling data to third parties.

What businesses can collect

Businesses can only collect personal information for purposes you would reasonably expect, and only what is necessary for those purposes. Collecting your date of birth, SIN, or driver's licence number is rarely necessary for a retail transaction.

Loyalty programs and profiling

Loyalty programs often involve broad consent to combine data across purchases, devices, and partner companies. You can review the privacy policy and withdraw consent, though you may lose rewards.

Quebec's Law 25 requires express consent for profiling and for automated decisions that significantly affect you.

Targeted advertising and tracking

Cookie banners should offer a meaningful choice, not just an accept-all button. The OPC has issued guidance that consent must be meaningful.

You can request that a company stop using your data for marketing purposes at any time.

Credit checks and background screening

Companies that run credit checks must have your consent and a valid purpose. Provincial consumer reporting laws (e.g., Ontario's Consumer Reporting Act) give you a right to see your credit file and dispute errors.

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