What landlords can ask, keep, and disclose about you. Limits on credit checks, employment verification, and surveillance in rental buildings.
TL;DR
Landlords are subject to private-sector privacy law (PIPEDA, Quebec Law 25, BC or Alberta PIPA). They can ask for reasonable rental application information but cannot require your SIN. Common areas may be under video surveillance only if signs are posted and the purpose is reasonable. For broader tenant rights, see MyTenantRights.ca.
Rental applications: what landlords can ask
Landlords can reasonably ask for:
Your full name, contact information, and current address.
Employer and income information (with your consent).
Previous landlord contacts (with your consent).
Credit check consent (separate and express).
What landlords generally cannot require
Canadian privacy commissioners have found that landlords generally cannot require:
Your Social Insurance Number (SIN is rarely necessary).
Full bank account statements (redacted proof of income should suffice).
Copies of passport or government ID beyond verification.
Health information unrelated to an accommodation request.
Surveillance in rental buildings
Landlords can install cameras in common areas (hallways, entrances, parking) if signs are clearly posted and the purpose (security) is reasonable.
Cameras in units, washrooms, or areas of heightened privacy expectations are not acceptable.